🏥 Article 7: Managing Patients and Appointments in ACBIZ GLOBAL Smart Health Management System
Efficient patient and appointment management is at the heart of any healthcare facility. The ACBIZ GLOBAL Smart Health Management System (SHMS) streamlines this process, helping medical teams manage outpatient (OPD) and inpatient (IPD) workflows with ease and precision.
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1. Patient Registration & Profiles
Every patient record begins with a digital profile. Hospitals can create new patient entries directly from the dashboard or import data from other systems.
Each profile includes:
Personal details (name, age, gender, contact info)
Medical history and allergies
Assigned doctor and department
Treatment and billing records
🩺 Benefit: All patient data is centrally stored and instantly accessible, minimizing paperwork and errors.
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2. Appointment Scheduling
The system offers a built-in appointment scheduler for both doctors and patients.
Key Features:
View available time slots per doctor or department
Book appointments directly online or through reception
Automatic email/SMS reminders for patients
Track appointment status: Pending, Confirmed, Completed, or Cancelled
👨⚕️ For Doctors: Appointments sync directly to their dashboard, ensuring organized daily schedules.
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3. Outpatient Department (OPD) Management
For outpatient cases, SHMS allows hospitals to handle visits efficiently:
Record symptoms, diagnosis, and prescribed medications
Generate consultation reports instantly
Manage repeat visits with quick data retrieval
💡 Advantage: Streamlined OPD reduces patient waiting time and enhances service quality.
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4. Inpatient Department (IPD) Management
When a patient is admitted, IPD tracking begins automatically:
Assign bed/ward and attending doctor
Record daily treatment notes, vitals, and nursing care
Manage discharge summaries and final billing
🛏️ Benefit: Every detail of a patient’s hospital stay is tracked in real time, ensuring accountability and transparency.
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5. Smart Search and Filters
Admins and medical staff can search for patients by name, ID, phone number, or visit date. This makes record retrieval instant, even across multiple hospitals or departments.
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6. Integration with Billing and Pharmacy
Patient appointments and treatments are automatically linked with billing, lab tests, and pharmacy requests — making operations fully connected.
💳 Result: Zero duplication, faster service, and greater financial accuracy.
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✅ Conclusion
With the ACBIZ GLOBAL Smart Health Management System, patient and appointment management becomes effortless. It saves t
ime for staff, reduces waiting for patients, and creates a smooth, digital healthcare experience.