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ACBIZ GLOBAL accepts: International Cards — Visa, Mastercard, American Express; Mobile Money — MTN MoMo, Airtel Money, M-Pesa, Orange Money; Bank Transfer; Cryptocurrency — Bitcoin and major cryptocurrencies; PayPal; and Custom Invoice for enterprise customers.

Yes — 30-day money-back guarantee on all new hosting plans. Contact support for a full refund if unsatisfied within 30 days. Domain registrations, SSL certificates, and software licences are non-refundable as immediately fulfilled digital goods.

Log into your client portal → Billing → Invoices. Click any invoice to view full details and download a PDF. Contact billing@acbizglobal.net for custom VAT invoice formats.

Yes — currently 40% off when choosing annual billing. Annual plans also include a free domain for the first year, free SSL, and priority support. Discount applies automatically at checkout when selecting annual billing.

Log into client portal → My Services → click your hosting account → Upgrade/Downgrade. Choose your new plan and confirm. Upgrades take effect immediately with prorated billing. No downtime during upgrade.

No — ACBIZ GLOBAL does not charge setup fees on standard plans. The price shown is what you pay. Custom enterprise solutions may have a one-time project setup fee, always quoted upfront before work begins.

Cancel at any time from client portal → My Services → Request Cancellation. Takes effect at end of current billing period. Cancellations within the 30-day money-back period receive a full refund.

Auto-renewal charges your stored payment method approximately 7 days before expiry with an email notification sent in advance. Enable or disable per-service from your client portal under My Services. Strongly recommended to keep enabled.

Yes — pay for 1, 2, or 3 years upfront, locking in the current price and protecting against future price increases. Contact our sales team for custom multi-year enterprise quotes.

Yes — add your VAT registration number to your client profile (Edit Profile → Tax Information) and it will appear on all future invoices. For past invoices needing reissuance, contact our billing team.