Initial Configuration Checklist
After our team completes installation, complete these setup steps in order:
- Facility Details — Settings → Facility: enter your hospital/clinic name, address, logo, and contact information
- Departments — Settings → Departments: create OPD, Inpatient, Laboratory, Pharmacy, Radiology, etc.
- Staff Accounts — Users → Add User: add doctors, nurses, lab technicians, admin staff with appropriate roles
- Services & Pricing — Configure consultation fees, procedure costs, lab test prices, and ward charges
- Insurance Schemes — Add accepted insurance providers and their claim rates
- Drug Formulary — Pharmacy → Drug List: add all medications with unit prices and reorder levels
- Receipt Template — Settings → Receipt: upload your logo and configure receipt layout
Adding Your First Patient
- OPD → New Patient Registration
- Enter patient demographics (name, DOB, national ID, contact, next of kin)
- Assign a unique patient ID (auto-generated)
- Queue for consultation or assign directly to a doctor
User Roles & Permissions
- Super Admin — full access including settings and financial reports
- Doctor — view and update patient records, create prescriptions and lab requests
- Nurse — vital signs, nursing notes, medication administration
- Receptionist — patient registration, appointments, payment collection
- Pharmacist — dispense medications, view prescriptions, manage drug inventory
- Lab Technician — receive test requests, enter results, print reports
- Accountant — view billing reports, reconcile payments, export financial data
Tip: Run a full staff training session before go-live. Our team provides up to 2 training sessions included in your licence.